Alternative way to cancel broadband service.

[Dawq]

I'd like to cancel my broadband service without spending ages waiting for somebody to pick up the call. Is there any alternative way to do it? 

[Mustrum]

@Dawq  there is an address in the Help Section you can write to, or 

try 0800 079 8586 but it is press 2 then 3. 

Or 0800 079 0544 may also be worth trying which seems to be a combined BT/EE number now.

https://ee.co.uk/help/profile/leaving-ee/cancel-my-broadband-landline-or-tv-plan 

[Dawq]

@Mustrum  thanks for the advice I'll try to call 0800 079 8586 because the other number is a waste of time, minimum 45min of waiting. 

[XRaySpeX]

You may write to them giving your notice of cancellation at:

EE Customer Services
6 Camberwell Way
Sunderland
Tyne and Wear
SR3 3XN
United Kingdom

Include your name, address, EE account number and/or EE landline number.

Your 14-days notice will be taken from when they receive your letter.