I had to accept being booted off Plusnet onto EE to retain my home phone. The switch-over mostly went smoothly BUT - sod's law - my principal desktop workstation won't connect.
8 devices (two android phones, two android tablets, two Windows 10 laptops, a smart tv and a pvr) all connected without issue but my Windows 7 main pc won't. It doesn't pick up the EE network name in the list of available networks. If I select 'Other network' and enter this manually followed by the passcode it eventually reports it's unable to connect. Doesn't say why, of course. If I hotspot my phone it sees that and connects straight away.
The Windows troubleshooter can't resolve the problem. It just suggests rebooting the hub. This, predictably, doesn't help.
The hub is an EE Smart Hub Plus SH31B. The wireless card in the PC is an Asus PCE-N15 11n. The PC is running Windows 7 Professional SP1 with 8GB RAM.
On the advice of some knowledgeable members of the Plusnet community forum I've tried turning on the 2.4GHz compatible wi-fi and even turned off the standard 2.4GHz but that hasn't helped. I've tried going into 'Manage wireless networks' in the Network and Sharing Centre and manually adding both the standard and -Comp network names to the list, with the -Comp at the top which Windows should try first.
Still nothing. When I open 'Connect to a network' neither of them appear in the list, just neighbouring networks. Very frustrating.
Any thoughts gratefully received.
