After joining EE, I received customer service call in Mandarin.

WicLi · ‎09-08-2026

I received a call from 01603 208045 claiming he was representing EE, but he spoke Mandarin. Can EE confirm this is a scam?

Leanne_T · ‎09-08-2026

Thanks for coming to the community.

This does not look like a number we would contact you from. You can get an idea of the numbers we'd call from on our How do we contact you page and genuine calls from our authorised partners on our Phone numbers EE partners will call from page as advised by @JimM11.

You can also report the call as a spam call by completing this online form.

If you would like to check any further details, please call us and our guides can check the account for you.

Leanne.

JimM11 · ‎09-08-2026

@WicLi That would be a call to EE CS to find out, they should know exactly who has called you if an EE Employee.

Leanne_T · ‎09-08-2026

Thanks for coming to the community.

This does not look like a number we would contact you from. You can get an idea of the numbers we'd call from on our How do we contact you page and genuine calls from our authorised partners on our Phone numbers EE partners will call from page as advised by @JimM11.

You can also report the call as a spam call by completing this online form.

If you would like to check any further details, please call us and our guides can check the account for you.

Leanne.