Accout Number

zenastone
Explorer

I've just got broadband and tv and it's all working great but I can't seem to find my account number anywhere.  I need this to log in to the ee app.  The help page says it's on my bill but I haven't had a bill yet and I haven't been sent any paperwork with an account number on.   How can I get my account number? 

1 SOLUTION

Accepted Solutions
XRaySpeX
Grand Master
Grand Master

@zenastone : You should've received your BB a/c no. in your Welcome email. If you no longer have that you'll need to ask CS. You need it before you can register your BB to your EE a/c & so see your bills.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

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2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

@zenastone : You should've received your BB a/c no. in your Welcome email. If you no longer have that you'll need to ask CS. You need it before you can register your BB to your EE a/c & so see your bills.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
I haven’t received a welcome email. Guess I’ll have to call customer services. Thanks for your reply.