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Getting BT landline number back

Eugenedonaghy
Investigator
Investigator

‎27-04-2024 06:32 PM

Hello

Have signed up to EE digital phone and have had a new number. We lost previous number when our BT  contract was cancelled is there any way we can get out BT phone number back and transferred to EE digital phone 

0 Helpful
3 REPLIES 3
Neil-O
EE Community Support Team

‎27-04-2024 07:07 PM

Hi @Eugenedonaghy I'd recommend speaking to the helpdesk on 150 to ask for a renumber? It's not always possible but they will be able to check. Post back to let me know how you get on.

Thank

Neil

0 Helpful
Eugenedonaghy
Investigator
Investigator
In response to Neil-O

‎27-04-2024 07:12 PM

@Neil-O do I call EE or BT ?

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to Eugenedonaghy

‎27-04-2024 07:13 PM

If your BB's with EE, you call EE.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful