Just migrated from BT to EE not through my choice. Managed to get mobiles and broadband working. Set up on line account and down loaded the APP. Tried to link the broadband then the issues started. the message you get is as below. So Phoned up spoke to 2 different agents the first one openly saying that they have issues with the App should have been fixed by the 10th , she was unable to help the second agent tried but failed to link my broadband, had no idea why but raising a ticket and it may be sorted within 3 days. So as it stands I can look at my mobile account but have no idea what is happening with the broadband. So far not impressed.
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Give us a call to confirm your identity.
Call 150 from your EE mobile or 0800 956 6000 from any other phone to chat to an advisor and get your products linked.
