2 week review of EE 1.6gbs

[Bluenose_Dave]

Having been on the new 1.6gb/s service now for 2 weeks, and here are my views,

i have the EE new smart router plus and 3 extenders, first off i know the EE smart hub plus only has 1gb LAN ports, speeds have been ok and stable WIFI rangers from about 650-820  what is not bad, i m running with them hardwired with a lan to them, i know WiFi 6 max speeds are 1200 but rarely get them in the real world 

this package feels like it been rushed out, my reason for saying this are,  openreach engineers laptops have 1gb Ethernet ports so they are unable to check speeds from ONT or any other Speedtest at your home if you are on the 1.6gbs package

the EE router having only 1gb LAN, also it comes with a cat 5e cable, this cat of cable does up to 1gb, so if you are on 1.6gb/s you will need to get a new Ethernet lead to connected the smart hub plus to the ONT

all the WiFi features like work and game mode and WiFi controls dont work, it say page not found, i have heard that the WiFi enhanced feature has been turn off so the team can look at it and fix it as it affecting a lot of users and should be back after a month, i am unable to check speed via the router page this time it asking for me to make an EE account

speeds and connection has been stable and good, but i did have a lot of issues getting the service

i know of people who have bought a 3rd party router so they can get full access to the raw 1.6gbs speeds, and they are having no issues on speeds as router has 2.5gb LAN on them unlike the EE smart hub plus

i have bought a usbc to 2.5gb Ethernet adapter so i can test the raw speeds at the ONT, plus if openreach do need to test speeds at my home they will be able too

so in short i hope you can see why i think this package has been rushed out from the fact openreach dont have the kit to test speeds at the customer home, to all the issues with the new smart hub plus

[Bluenose_Dave]

Hi Jim, yes I done reboot of router things ok for xx a out of time some times days so times within 30mins speeds drop, even when the ee app worked I would get slow speeds to devices, reboot extender kicks them back to normal but it never long untill it back to 816, 

it just one thing after another with EE  and calling don’t always help as no knowledge there if the just reading screen prompt for replies  and don’t feel like they will look into the issues but I guess at some point this week I will call the next gen team, and hopefully get a helpful one

[JimM11]

@Bluenose_Dave About right, it's only been 7 months now so may get out off the experimental stage at sometime, all the WiFi 7 manufacturers will be at it of present getting all the stuff to gel together takes LOTS off time to settle down.

EE FW update on the Plus back in Feb, killed my asus routers and mesh, only this week when i went and set the mesh to AI wireless mode as needed to move 1 mesh router and one mesh extender until i can re-route the backhaul cable, i finally spotted the problem, fixed the mesh and now up 7 day's with the best yet, just glad i took the EE advice when they told me to go so i did.