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2 week review of EE 1.6gbs

Bluenose_Dave
Established Contributor
Established Contributor

Having been on the new 1.6gb/s service now for 2 weeks, and here are my views,

i have the EE new smart router plus and 3 extenders, first off i know the EE smart hub plus only has 1gb LAN ports, speeds have been ok and stable WIFI rangers from about 650-820  what is not bad, i m running with them hardwired with a lan to them, i know WiFi 6 max speeds are 1200 but rarely get them in the real world 

this package feels like it been rushed out, my reason for saying this are,  openreach engineers laptops have 1gb Ethernet ports so they are unable to check speeds from ONT or any other Speedtest at your home if you are on the 1.6gbs package

the EE router having only 1gb LAN, also it comes with a cat 5e cable, this cat of cable does up to 1gb, so if you are on 1.6gb/s you will need to get a new Ethernet lead to connected the smart hub plus to the ONT

all the WiFi features like work and game mode and WiFi controls dont work, it say page not found, i have heard that the WiFi enhanced feature has been turn off so the team can look at it and fix it as it affecting a lot of users and should be back after a month, i am unable to check speed via the router page this time it asking for me to make an EE account

speeds and connection has been stable and good, but i did have a lot of issues getting the service

i know of people who have bought a 3rd party router so they can get full access to the raw 1.6gbs speeds, and they are having no issues on speeds as router has 2.5gb LAN on them unlike the EE smart hub plus

i have bought a usbc to 2.5gb Ethernet adapter so i can test the raw speeds at the ONT, plus if openreach do need to test speeds at my home they will be able too

so in short i hope you can see why i think this package has been rushed out from the fact openreach dont have the kit to test speeds at the customer home, to all the issues with the new smart hub plus

FFTP Busiest Home Bundle 1.6Gb,
Smart hub Pro and 3 backhauled smart WiFi Pro extenders
WiFi 7 devices iPhone 16 Pro Max
626 REPLIES 626
JimM11
Brilliant Contributor
Brilliant Contributor

@TonsOfFun 6Ghz is not a requirement! And you need to be virtually on top of the router to maximise speeds and operation. By the reading of your posting, and not sure were you need all the Ethernet ports, i would consider swapping the positions all around. 

Bluenose_Dave
Established Contributor
Established Contributor

Update on my son getting connected high level complains have informed him that the ground work is booked in for Monday, and Openreach out weds to connect him so it should be done before Xmas what is a great result for him

FFTP Busiest Home Bundle 1.6Gb,
Smart hub Pro and 3 backhauled smart WiFi Pro extenders
WiFi 7 devices iPhone 16 Pro Max
TonsOfFun
Valued Contributor
Valued Contributor

I never said 6ghz was a requirement lol. 

My responses are to cliffy who seem to think that wifi 7 must have all 3 bands and have MLO sent to external devices to be certified as wifi 7

I was making him aware of what is needed for requirements to be classed as wifi 7 

I've got rid of the extender in the girls room and it's playing better now like I said in the intial post that I've probably oversaturated the wifi in such a condensed area which will do more harm then good. But with having 4 kids and everything else to do after work and Xmas it was just a quick setup of everything and seeing how it performs out the box. I'll optimise everything over the next week.

As said though there isn't really many user setting to get it fully optimised  like a 3rd party which I understand from a isp point of view not everyone has net working knowledge. 

Wow that's really dave. That's a good win for ee on that issue then 👏 

 

Now let's hope they OR turn up to do their bit!!

Bluenose_Dave
Established Contributor
Established Contributor

That is from openreach. Once done EE hopfully should be on the ball on weds and get him online, expect it to go ok as civil team will do duct work and getting fibre to the outside of the house, and weds for internal work and moving account to the new ONT, it make worse as mobile signal is not great there, so will be a massive help getting on line. Internal concrete walls so expect to backhaul his extenders etc once he up and running

FFTP Busiest Home Bundle 1.6Gb,
Smart hub Pro and 3 backhauled smart WiFi Pro extenders
WiFi 7 devices iPhone 16 Pro Max
cliffy37
Established Contributor
Established Contributor

@TonsOfFun  I never said all 3 bands were required for WiFi7 but I believe MLO is. Not that it matters, I find EEs router to be total pants and only worth having as a spare. Will be buying a third party device and using that, unsure which yet, my Asus router was considerably faster and used MLO so I may go back to Asus or possibly use a Ubiquity solution

Bluenose_Dave
Established Contributor
Established Contributor

Update on my son and getting on line. Civil team was out to him Monday and Tuesday. There was talk of a 9 meter pole and not new ducting to his house. But after them calling boss was told to do ducting that was completed yesterday

and at 8 this morning openreach was out and fitted a 2.5gb ONT even if he is only on the 500 package and all is up and running. Only thing was his block driveway has been cemented down so they had to run it on his fence to the house not ideal but at least he is on line before Xmas. I did not think it would be done this side of Xmas

FFTP Busiest Home Bundle 1.6Gb,
Smart hub Pro and 3 backhauled smart WiFi Pro extenders
WiFi 7 devices iPhone 16 Pro Max