16-02-2024 10:46 AM
Having been on the new 1.6gb/s service now for 2 weeks, and here are my views,
i have the EE new smart router plus and 3 extenders, first off i know the EE smart hub plus only has 1gb LAN ports, speeds have been ok and stable WIFI rangers from about 650-820 what is not bad, i m running with them hardwired with a lan to them, i know WiFi 6 max speeds are 1200 but rarely get them in the real world
this package feels like it been rushed out, my reason for saying this are, openreach engineers laptops have 1gb Ethernet ports so they are unable to check speeds from ONT or any other Speedtest at your home if you are on the 1.6gbs package
the EE router having only 1gb LAN, also it comes with a cat 5e cable, this cat of cable does up to 1gb, so if you are on 1.6gb/s you will need to get a new Ethernet lead to connected the smart hub plus to the ONT
all the WiFi features like work and game mode and WiFi controls dont work, it say page not found, i have heard that the WiFi enhanced feature has been turn off so the team can look at it and fix it as it affecting a lot of users and should be back after a month, i am unable to check speed via the router page this time it asking for me to make an EE account
speeds and connection has been stable and good, but i did have a lot of issues getting the service
i know of people who have bought a 3rd party router so they can get full access to the raw 1.6gbs speeds, and they are having no issues on speeds as router has 2.5gb LAN on them unlike the EE smart hub plus
i have bought a usbc to 2.5gb Ethernet adapter so i can test the raw speeds at the ONT, plus if openreach do need to test speeds at my home they will be able too
so in short i hope you can see why i think this package has been rushed out from the fact openreach dont have the kit to test speeds at the customer home, to all the issues with the new smart hub plus
30-09-2024 09:06 PM
I have found they sent 48 hours but I got my last 2 routers last week the next day
30-09-2024 09:11 PM
@Bluenose_Dave ive noticed that tend to send them friday and turn up saturday maybe it because rm dont wotrk sunday so speed them up
01-10-2024 11:03 AM
Just come off the phone to the next gen team regarding this new router.
Thanks for the number @Bluenose_Dave ............. Mine will be here next week with a WiFi extender to match they confirmed.
I asked if I had to send the original Smart Hub 2 back and was told keep it for a spare. Happy days.😁
01-10-2024 11:05 AM
Nice one Tim. Finally a router fit for the connection from EE
01-10-2024 11:55 AM
It should be brilliant when we finnally get it 😄
01-10-2024 05:09 PM - edited 01-10-2024 05:09 PM
Having some building work on the house done this week so I flipped over to the EE Wi-Fi 6 router so my own doesn't get plaster all over it.
Genuinely forgotten how bad their router is, it's impossible to use and woefully under specced for the connection.
Their new system has to be better than this.
01-10-2024 05:11 PM
You would hope it is not as bad as smart hub plus is
01-10-2024 05:15 PM
@garetc Don't think much would ever beat your ORBI.
01-10-2024 05:50 PM - edited 01-10-2024 05:52 PM
True but the spec of the new EE router is good compared to the ORBI (and doesn't cost £2199).
I think it'll give the ORBI a run for it's money..
Orbi | EE | |
6GHz | 4x4/320MHz, 4K-QAM | 320Mhz 4×4 |
5GHz | 4x4/240MHx, 4K-QAM (dedicated wireless backhaul only) | Not available |
5GHz | 4x4/160MHz, 4K-QAM | 160Mhz 4×4 |
2.4GHz | 4x4/40MHz, 1K-QAM | 40Mhz 4×4 |
Processor | Quad-core 2.2GHz processor | Qualcomm Bells IPQ9570 Quad Core 2.2Ghz |
Memory | 4GB Flash and 2GB RAM | Flash 8GB RAM 2GB |
Antenna | Twelve (12) high-performance internal antennas with high-power amplifiers | Not available |
Ports | One (1) 10 Gig Internet WAN port One (1) 10Gbps Ethernet LAN port Four (4) 10/100/1000/2500Mbps Multi-Gig Ethernet LAN ports | 1 x 2.5Gbps WAN (Ethernet) 4 x 2.5Gbps LAN (Ethernet) |
01-10-2024 06:58 PM
@garetc At the cost ratio of 9:1, even if it's just a little bit slower, as i said, the bargain of the century to be had from EE!
Give it a good going over when you do.