2.4GHZ or 5G? I have a Smart Hub 30A ....... is this 5G?

steveb134 · ‎16-03-2026

XRaySpeX · ‎16-03-2026

It's an early variant of the Smart Hub Plus. It has both 2.4 & 5 GHz WiFi bands but only has 1 Gig WAN & LAN ports.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

bristolian · ‎16-03-2026

Sounds like you're confusing mobile technologies with WiFi

2.4Ghz & 5Ghz are the two frequency bands on which WiFi operates - this provides a connection between a wireless-broadband-router and a portable device, such as laptop, phone or tablet

5G is a radio-access-technology, which EE offer alongside 2G & 4G. These technologies operate on multiple frequency bands from 700Mhz through to 3.5Ghz

steveb134 · ‎16-03-2026

Thanks + Yes that is what I meant to ask. Is the Smart Hub 30A only 2.4Ghz or can I select 5Ghz ....... reason I ask is its bloody slow!

XRaySpeX · ‎16-03-2026

It's an early variant of the Smart Hub Plus. It has both 2.4 & 5 GHz WiFi bands but only has 1 Gig WAN & LAN ports.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

steveb134 · ‎16-03-2026

Great thanks + is it possible to force it to use 5ghz only?

XRaySpeX · ‎16-03-2026

Yes, disable the 2.4 GHz band under the Advanced > Wireless Settings page of the router.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP