Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

when will I receive my switch.

curtisharrison0
Visitor

‎30-11-2018 03:48 AM

I have had my new phone 18 days now and was told I will receive a text on the fifteenth day from dpd about my switch but had nothing. 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎30-11-2018 04:42 AM

@curtisharrison0: You are still within the 15 to 30 day window, although there is talk of these items being delayed. 

 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
James_B
EE Community Manager
EE Community Manager

‎30-11-2018 10:37 AM

Hi @curtisharrison0,

 

Thanks for visiting the EE Community.

 

You'll still receive your Switch within 30 days.

 

We'll send you a text when it is on its way.

 

Hope this helps. Smiley Happy

 

James

0 Helpful