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when will I receive my switch.

curtisharrison0
Visitor

‎30-11-2018 03:48 AM

I have had my new phone 18 days now and was told I will receive a text on the fifteenth day from dpd about my switch but had nothing. 

0 Helpful
2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

‎30-11-2018 04:42 AM

@curtisharrison0: You are still within the 15 to 30 day window, although there is talk of these items being delayed. 

 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
James_B
EE Community Support Team

‎30-11-2018 10:37 AM

Hi @curtisharrison0,

 

Thanks for visiting the EE Community.

 

You'll still receive your Switch within 30 days.

 

We'll send you a text when it is on its way.

 

Hope this helps. Smiley Happy

 

James

0 Helpful