when will I receive my switch.

curtisharrison0
Visitor

‎30-11-2018 03:48 AM

I have had my new phone 18 days now and was told I will receive a text on the fifteenth day from dpd about my switch but had nothing. 

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎30-11-2018 04:42 AM

@curtisharrison0: You are still within the 15 to 30 day window, although there is talk of these items being delayed. 

 

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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James_B
EE Community Manager
EE Community Manager

‎30-11-2018 10:37 AM

Hi @curtisharrison0,

 

Thanks for visiting the EE Community.

 

You'll still receive your Switch within 30 days.

 

We'll send you a text when it is on its way.

 

Hope this helps. Smiley Happy

 

James

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