i have a device that was my previous contract. I tried to get it unlocked for my son to use but was told device is blacklisted how can that be possible when there is nothing owed on it?
@lorrry If you are the original owner of this device i.e. you’ve got it yourself brand-new direct from EE or another third-party seller they just asked them to remove the blacklist as the device is yours on your account and they will only remove the blacklist for the account holder.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
