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trade in apple watch

Holliefearon
Explorer

I want to buy a pay monthly apple watch but it won’t let me unless I trade in an old one or phone which I don’t want to do. How can i fix that?

6 REPLIES 6
Christopher_G
EE Community Support Team

Hi @Holliefearon.

 

Welcome to the community. 🙂

 

Some of the plans are discounted (either the monthly cost or device cost) when you trade in another device. You just need to choose a plan that doesn't say 'Save XXX when you trade in XXX'.

 

Apple Watch EE shop >

 

Chris

Thank you. That’s what i thought but i tried clicking on every possible
plan and all of them brought up the trade in message:/
Christopher_G
EE Community Support Team

How strange, @Holliefearon

 

Which model and colour are you looking for?

 

Chris

Christopher_G
EE Community Support Team

How strange, @Holliefearon.

 

Which model and colour are you looking for?

 

Chris

I’m not 100% sure yet, either the series 6 in blue or the SE in silver.
Christopher_G
EE Community Support Team

Hi @Holliefearon 

 

I've fed this back to our online shop team who are looking over the website to make sure all plans are showing as available.

 

I'd recommend speaking to our Mobile Care team in the mean time. They'll be able to run through all options available to you.

 

Chris