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14-03-2021 10:56 PM
I want to buy a pay monthly apple watch but it won’t let me unless I trade in an old one or phone which I don’t want to do. How can i fix that?
15-03-2021 08:25 AM
Hi @Holliefearon.
Welcome to the community. 🙂
Some of the plans are discounted (either the monthly cost or device cost) when you trade in another device. You just need to choose a plan that doesn't say 'Save XXX when you trade in XXX'.
Chris
15-03-2021 12:01 PM
15-03-2021 12:05 PM
15-03-2021 12:05 PM
15-03-2021 12:07 PM
19-03-2021 01:10 PM
I've fed this back to our online shop team who are looking over the website to make sure all plans are showing as available.
I'd recommend speaking to our Mobile Care team in the mean time. They'll be able to run through all options available to you.
Chris