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surface duo

paul1711
Visitor

 only had a month screen  and apps still locking up os is up to date ,can i send phone back but dont want another surface duo 

1 REPLY 1
Katie_B
EE Community Support Team

Hello @paul1711

 

Thanks for coming to the community. 

 

I am sorry to hear this is happening to your new phone. 

 

I would recommend giving our technical care team a call so they can complete a full diagnostics and advise you further. 

 

Katie 🙂