Community Activity

Scam Email?

Is this a scam email - or is my (old) @btinternet.com being disconnected?From: E E Servi□e <jsebas@zoominternet.net>Sent: 30 May 2025 12:47To: btukbroadband@bt.com; noreply@service.comSubject: New Terms and Policy ChangesB͎T+EE Telecommunication Hell...

Mac_101 by New Member
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Always connected what a joke

I have the all singing all dancing always connected broadband (4g hub kicks in if internet goes down)2 days ago  main hub stops working 4g kicks in,so far so good.until I phone tech support after numerous test the main hub is found to be faulty new o...

Graemee by Investigator
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Open letter to Claire Gillies

Dear Ms GilliesUnder your predecessor EE had a policy to misrepresent products to existing customers in the knowledge that they would merely offer a derisory compensation package following a referral to a powerless ombudsman. I am wondering whether t...

TimBarber by Investigator
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Re: Discovery + activation

Hello Help I have the full package, but discovery plus does not work. I managed to link it once but then it kicked me out of paid content shortly after, and now i set up a brand new Discovery+ account using the smae email I use with EETV but no joy. ...

krisjon by Visitor
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Call ended

Is anyone else having problems with calls on their phone? Mine’s not been working for make calls or receive calls - the live chat doesn’t work either so EE aske me to call 150 and I can’t call customer service. 

bdiacov by Visitor
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No Service

I recently had an additional line removed from my account due to an error after upgrading my phone. I spoke to someone yesterday regarding this and was told it was all sorted out. However, I now have no service on my phone. I need my services back as...

Discovery+

How do I activate Discovery+ or do I need to pay for it?

EEainos by Explorer
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Flex pay approval.

Hi there.Why is flex pay approval taking so long?I've been an EE customer for 9 years, never had any issues with payments, always had top end contracts and phones and I'm now also an EE broadband & TV customer.My current phone contract with you has e...

Beefmam by Visitor
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Telesales calls from EE

Have had a few calls from 01914297590, which shows as EE, but when I answered this morning I was given the hard sell on new add-ons to my contract.Guy was perfectly nice + was able to send me a verification message from the same number as the regular...

Resolved! Can you get TV package with 1.6Gbs broadband?

HelloI have just ordered the 1.6Gbs broadband. I was told they couldn’t add on a TV package and that once the kit arrived and activation has taken place I can then phone up and add-on the TV.I read on another older post that you can’t get TV with the...

bigrob by Established Contributor
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  • 1 Helpful