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04-07-2020 08:10 PM
Hello, i wrote on here a while ago about a phone contract upgrade but in the end i decided to get another sim only upgrade as my partner has bought me a phone as a surprise. I have already done the upgrade today and just waiting for my new sim etc but it says if i am only upgrading my plan i wont need a new sim. if this is the case, when will my new plan start? My original plan ends on the 11th, will it start from then or if i get a new sim do i have to just activate it?
Many thanks
Kate
04-07-2020 08:37 PM
@kate-88 You new tariff will start should start within 24 hours as it’s only a change of contract.
07-07-2020 10:52 AM
Morning @kate-88
Thanks for posting on the community 🙂
Has your plan now changed for you?
You won't need a new SIM card if you have changed to a SIM Only plan, you can use your old SIM.
Thanks.
Leanne.