Community Activity

Digital Voice Adapter Issues

We have recently had our landline swapped to EE. We have a set of three cordless phones, one main unit that the other two link to. I have main one plugged into a BT digital voice adapter.However I am regularly having to power off the adapter as we ke...

smc14 by Established Contributor
  • 137 Views
  • 9 replies
  • 0 Helpful

Replacement WiFi7 for EE Smart Hub Pro and extenders

I have recently had installed the Busiest Home Bundle which is 1.6GB FTTP with a Smart Hub Pro and three WiFi extenders. The problem is that this is supposed to support up to 190 WiFi devices but it will not support more than about 30. EE have invest...

tnj by Investigator
  • 9 Views
  • 1 replies
  • 1 Helpful

EE 5G Smart Hub, insanely poor jitter and not fit for gaming

Hi All,I not too recently swapped back over to EE for my 5G WiFi due to my previous provider just suddenly removing 5G service in my area without telling me, unfortunately it meant I had to go back to EE.The service I received from a previous provide...

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UnGodly by Investigator
  • 337 Views
  • 6 replies
  • 1 Helpful

Brand new phone imei blocked

I ordered a new iPhone 16 pro (sim free) from EE. When it arrived the seal looked like it was tampered with and the handsets imei number was blacklisted. EE have removed the blacklist now. But I’m wondering is this somehow a scam, and if I’ve really ...

P_od by Visitor
  • 3 Views
  • 0 replies
  • 0 Helpful

EE App & Online info not working when signing in

Anytime I login into the EE app to check payment info or just anything really it comes up with “we’ve run into a problem”. I’ve tried deleting the app and redownloading, I’ve changed my password. Nothing works. Same happens when signing in online. I ...

Unable to gift data.

Struggling to gift data to my kids, all on the same billing account and have gifted data on the past. Any ideas why I can no longer gift data to my kids.

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Zornna by Visitor
  • 17 Views
  • 1 replies
  • 0 Helpful

Nothing Phone 3

Hi I hope you are well! I was just wondering if EE will be stocking the new Nothing Phone 3 and Nothing Headsets 1? I know they do the 3a and 3pro as well as earbuds but if anyone is in the know it would be much appreciated as I would prefer to get i...