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samsung Galaxy Z Fold3 7 days ago

G1e2e3e4
Investigator
Investigator

i ordered a samsung Galaxy Z Fold3 7 days ago and was told on the phone that I will take 7day before I receive the new phone.  It's been 7 days and I haven't received anything. I got and order confirmation email and a track order email on the day of purchase but the track staus hasn't changed. Its been 7 day and haven't heard anything 

7 REPLIES 7
G1e2e3e4
Investigator
Investigator

i ordered a samsung Galaxy Z Fold3 7 days ago and was told on the phone that I will take 7day before I receive the new phone.  It's been 7 days and I haven't received anything. I got and order confirmation email and a track order email on the day of purchase but the track staus hasn't changed. Its been 7 day and haven't heard anything 

Hi @G1e2e3e4 

 

You will need to keep watching the tracker. 

 

These are in high demand, low stock globally.

 

Thanks




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Deaconmatt1
Investigator
Investigator

Hi ordered the samsung fold 3 just over 2 weeks ago and mine still an open order taking the mick now 

Leanne_T
EE Community Support Team

Hi there @Deaconmatt1

 

Orders are being dispatched on a first come, first serve basis as stock arrives from Samsung.

 

Our delivery partner DPD will contact you by text by 8pm the day before delivery to let you know to expect your order the following day.

 

Thanks. 

 

Leanne.

 

Yes it will be two weeks for me tomorrow, its getting a little frustrating and also read people have already got there's and they ordered after me. 

Leanne_T
EE Community Support Team

Hi @G1e2e3e4

 

Thanks for posting. 

 

The delivery timescale will vary depending on the colour and size variant you purchased.

 

Thanks 🙂

 

Leanne.

I ordered on the 20th September and said usually dispatched within 7 days. It now says will deliver when you receive stock.