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recent email phising scam

sm201
Investigator
Investigator

hello everyone. just to make you aware ive been getting a few "EE" emails saying issues about no payment for broadband etc etc. right off the bat they address to me by my email not my name. ive copied in what it looks like. funny enough i got this email same day i paid my direct debit bill

 

 

 

There's an issue about your billing payment. ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

Hi ---my own email address was here--

EE Monthly Billing

The payment for your latest bill has failed. This can have several reasons. Before our Next attempt on 21.07.2021, please make sure :

  • your card has enough available funds to pay latest bill
  • your card hasn't expired
  • merchant transaction are enabled for your card

͏T͏o ͏a͏v͏o͏i͏d ͏d͏i͏s͏c͏o͏n͏n͏e͏c͏t͏i͏o͏n ͏o͏f ͏y͏o͏u͏r ͏p͏l͏a͏n ͏p͏l͏e͏a͏s͏e ͏u͏p͏d͏a͏t͏e ͏y͏o͏u͏r ͏b͏i͏l͏l͏i͏n͏g ͏d͏e͏t͏a͏i͏l͏s ͏o͏n ͏t͏h͏e ͏f͏o͏l͏l͏o͏w͏i͏n͏g ͏p͏a͏g͏e b͏e͏l͏o͏w :

update billing---( i think this was a link so ive removed it )

Just a reminder that your payment is due. If we don't receive your payment update in the next 3 working days, this may result in your service being disconnected.

CONTACTING USAny questions? If you have, call us free on 150 from your Orange, T-Mobile, or EE pay monthly mobile, or call 0800 079 8586* from any other line. We're here from 8am to 9pm Monday to Friday and 8am to 8pm on Weekends.

We hope you enjoy your EE service.

Best Wishes

EE Customer Support

(Please don't reply. We won't see it.)

*Calls are free from an EE Home Phone. Calls from mobiles and other networks may vary. Calls may be monitored and recorded for training purposes


Registered in England and Wales as:

EE Limited
Trident Place, Mosquito Way, Hatfield, Hertfordshire, AL10 9BW.
Company number 02382161

1 SOLUTION

Accepted Solutions
5 REPLIES 5
XRaySpeX
Grand Master
Grand Master

What was the email addy that it was from?

 

Don't go there but what was the exact link?

 

Report it to EE by forwarding the email to phishing@EE.co.uk .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Then it can't be from EE.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

oh. gee wiz batman you think?

Jon_K
Former EE Employee

Quite possibly, @sm201!

 

Although, I thought Batman was a good guy?

 

The best thing to do is to forward this email onto phishing@ee.co.uk so that we can investigate this further.

 

Jon