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porting number

Joeb09099
Investigator
Investigator

hello I got a text today from three at 11.45 sayings your number has been transferred over and it has my ee sims number now but my ee sim is still active and I still can text and ring from it and when I ring it on a different number it rings my ee sim not my three sim and it also shows it in my ee. I'm just wondering why it still active and does not say any service yet and I can still ring and text from it and if i ring that number it rings the ee sim but if I text that number it comes on the three sim.

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

The port could take up to 24 hours to complete.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

The port could take up to 24 hours to complete.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Leanne_T
EE Community Support Team

Hi @Joeb09099

 

Thanks for coming to the community.

 

Has your EE number now fully transferred to the other network for you, and your EE SIM card stopped working?

 

Thanks 🙂

 

Leanne.