Update to new phone but without wireless headphones

[Cristache]

Update to new phone but without wireless headphones way put in site Ee it's offer if I don't have the headphone someone he told me for call for claim I call waiting 15 min nobody answer the phone its huawei p40 pro 

[chistery]

Hi @Cristache  Was it this offer?

https://consumer.huawei.com/uk/promo/p40-ee-oct 

If so, you can claim from 31st Oct. If not, which offer was it?