no rollover

[seanyshamrock66]

hi all,, just bought the ee wifi router,,,topped up £15  2 months ago and got 30g of data,,i used 23g and had 7g left end of month .  2nd month i topped up again and got 30g + 7g rollover  . I  didnt use any data 2nd month so on 3rd month when i topped up i was expecting to see my total data at 67g  but it went from 37g to 38g.... is there a cap on data ? strange it stopped at 38g.......help please....the device is used only at my caravan..

[mikeliuk]

Hi @seanyshamrock66 ,

If you are interested in data rollover, you may wish to review the information presented at the below link. Not all service providers offer the feature of data rollover and certain service providers only offer this feature for certain of their services and if the customer meets certain terms.

https://kenstechtips.com/index.php/data-rollover-on-uk-networks

This may be especially useful to you if you've budgeted on some expectation of data rollover. In my case, I got data rollover unintentionally going with Virgin Mobile but have found it to be very useful. I'm aware that at least one service provider allows data to rollover for up to three years and I've been very tempted to take a SIM with them just for this feature. Good luck!

[XRaySpeX]

@seanyshamrock66 : Unused rollover data is not rolled over into the next month. So the unused 7GB rollover data from the 2nd month is not rolled over to the 3rd. Only unused data from the pack itself is rolled over to the next month. 

However as long as you bought your 3rd pack within 7 days of your 2nd pack expiring I would expect you to have 60GB for the 3rd month = 3rd month's 30GB pack + unused 2rd month's 30GB pack rolled over.

What does texting AL to 150 from it fully report verbatim (it is free)? Also what does texting ROLLOVER to 150 report?

Did you buy your mobile router with a PAYG data SIM already included or have you put a PAYG phone SIM in it?

[XRaySpeX]

@mikeliuk : What's the point in posting an article about data rollover over various other networks when it is known & published that EE provides data rollover for its PAYG phone SIMs, as described in What is Data Rollover? ?