Community Activity
How much do ROAMING PASS cost? and How do they work ?
I am on a pay as you go, and travelling to a non EU country, there is not much info on the site.Is it going to be easy to buy one?Why cant i but one before i go?
Wired connection slow to connect
When I switch on a device with a wired connection to my router (desktop or TV) there is a delay of several seconds before a connection is established. Reliability and speed are excellent when connected but I did not experience this lag when I was pr...
1.6Gbit connection new smart hub (white, small box) sporadic issues? DNS MITM?
Hello all,So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/p...
Customer Services Password
Today I called the EE customer hotline about network lost problem in my home areas. Because EE lost network, I could only manage to reach out to EE with a phone subscribed to another mobile service provider. The EE agent kept asking me for a customer...
Cannot access internal device using ipv6 pinholes
I have EE full fibre broadband and IPv6 is enabled using the EE Smart Hub Plus router. When I perform IP address checks it reports both IPv4 and public IPv6 address, (not a ULA or link-local address).I wish to remotely connect to a server on my local...
Resolved! P45 EE
Hi, I’m an Ex EE employee and need my P45, I can’t find my copy can I please have an email for HR to request a copy?
Sponsorship/Marketing Contact
Hello everyone. I was looking for the sponsorship/marketing departments in the Head Office. I wanted to ask about artwork in shop displays and if there was room for more designs, potentially in the future or now. Kind Regards,Glyn Scotford
Scam monitoring
Can I get my scam guard taken off and no longer pay for it. Does it work if my phone is not 5G ready?
Not received QR code for phone can’t make calls
Hi I have not received my QR code and cannot make calls on my phone can anyone help?
Just moved from contract to Pay as you go from Switzerland
Just recently moved to Switzerland and had my contract converted to a pay as you Go. It was supposed to change over on 11 th of this month. I am in Switzerland and can no longer call anyone in UK including 150. According to my bill I should pay by d...