My 4GEE WiFi suddently stopped recognising my micro SIM while it was already switched on after a month of working fine. I've tried all diagnostics like resetting the router and cleaning and replacing the SIM but with no success, so I requested a new one to be sent to me. But having been told it would be here by Tuesday latest it's now going to be at least 3-5 working days. I urgently need WiFi to do my work and this is completely unacceptably slow level of service. Why can't EE just send one out within 24 hours? What takes so long? There is a major flaw in your processes if your service in this area is this bad. I am very disappointed having just taken out a 24 month contract, I have serious buyers' remorse now that I didn't go with another provider.
