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new SIM card

bw9
Visitor

‎26-09-2020 09:05 AM

I have lost my phone so am needing a new sim card sending out to me or I can pick it up from the shop. not sure what the process is with this. 

0 Helpful
1 REPLY 1
bristolian
EE Community Star
EE Community Star

‎26-09-2020 09:46 AM

Hi @bw9 

 

Have you called EE to report your phone lost? As per EE lost & stolen phone , you need to call them on 07953 966250 to report your phone lost, and they can arrange a replacement SIM for you.