myee app no longer compatible with my device
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12-09-2021 12:36 PM
My Moto 4g LTE running android 4.4.4 insists that I upgrade the App, but it won't.
When did you stop supporting my phone?
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12-09-2021 12:43 PM
Hi @minrich
Android 4.4 is coming on for 8-9 years old, and it shouldn't be a huge surprise that some current apps won't support it.
Have you considered changing to a more current phone that's able to run one of the more recent Android releases? If the EE app has stopped working, there's a good chance it won't be the only one. I think that's the oldest release still supported by WhatsApp, for example.
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12-09-2021 12:50 PM
Hi @minrich
You will need to use the website going forward or update your device as @bristolian has said.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
