missing to receive SIM card which ordered 10 days ago

qingz
Visitor

‎06-10-2021 02:14 PM - last edited on ‎06-10-2021 03:20 PM by EE Community Moderator

Order number: xkoxxxxxxxxx , order date :2t6 sep 2021

 

[mod edit: Please do not post order numbers on the public board. Thanks!]

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Christopher_G
EE Community Support Team

‎06-10-2021 04:19 PM

Hi @qingz

 

Welcome to the community.

 

SIM cards usually arrive within four working days. If you ordered one ten days ago, I'd recommend speaking to our Mobile Care team so they can re-order.


Chris

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