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Hi,

I lost my Phone yesterday,

asking for a replacement SIM to be delivered to my home address.

Could you please tell me where is my replacement SIM, please?

thanks

ayisha xxxx

[mod edit: please do not post personal information on the public board. Thanks!]

5 REPLIES 5

Sims are sent via royal mail

It can be delayed with the currently climate.

BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below

how many days proximity

It depends on your local postal service.

As @BrendonH has said the current lockdown means there will be delays.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Hi

Witch Saturday you send it i receive a 1 mail few days ago its obliged to call a ee

I tell I don't have phone how can call if you want or any information about mi you can call my husband i give authority his number is

**************

Thanks

Good Morning @Ayisha.

How did you order a replacement SIM?

It can take 3-5 working days to receive your new SIM.

If this has passed, please give us a call on 0800 079 8586.

Thanks,

Katie 🙂