For up-to-date information and comments, search the EE Community or start a new topic. |
09-12-2020 01:14 PM - edited 09-12-2020 01:59 PM
hi i ordered a iphone 12 pro max graphite 128gb yesterday on the phone it says phone will be delivered today but tracking doesent work and i havent had a text from dpd either can someone help find out about my delivery thanx also the upfront money was taken from my account the same time as my order was done over the phone im hearing alot of bad things about advisors lying about stock ? hope this isnt true
09-12-2020 06:21 PM
iphone 12 pro max 128gb graphite yesterday the reason i ordered that one is because the adviser said it was in stock gfor delivery today
09-12-2020 06:27 PM
Hi @jane12345,
Please get in touch with Customer Care if you'd like to switch to a phone that is available for immediate dispatch.
Thanks
James
09-12-2020 08:25 PM - edited 09-12-2020 08:27 PM
yeh thanks for replys i just spoke to cs and changed to iphone 12 pro max 256gb silver which is in stock and will come tomorrow or friday so lets see if it happens ill let u guys no if i get the delivery text thanks again
10-12-2020 07:46 AM
Hi @jane12345.
Thanks for letting us know.
I hope you love your new phone once it arrives.
Take care,
Katie 🙂
10-12-2020 11:59 AM - edited 10-12-2020 12:00 PM
I sincerely hope you get it @jane12345 . It would seem odd that I ordered exactly the same at the end of November and am still waiting. I hope you haven't been told porkies again.
I have no problem with waiting, as don't most people, as long as we're honestly told what the situation is. It's this mis-management of expectations I object to.
10-12-2020 12:04 PM
yeh no tex with delivery date yet if it doesent come tonite with the delivery date then it wont come tomorrow either so fingers crossed but at least that model is still showing in stock but the more the hours pass i will be losing hope of getting it tomorrow
10-12-2020 12:14 PM
Yup. I had an email last week to say it was on the way but 7 days later no SMS.
10-12-2020 12:20 PM
yeh its crazy if they told us we would have to wait 30 days or so that would be fine its the not knowing thats the disapointing bit plus im dying on getting my hands on it also lets hope we get it soon
11-12-2020 07:20 AM
well it appears it wont be here today no text from dpd the new number is showing up in my account and i can anytime upgrade in 14 days lol its a joke
11-12-2020 09:50 AM
update well there is great news for me live chat is now working he told me my phone will be delivered today he gave me the tracking number for dpd heres what it said when i put the number in
We have your parcel, and it's on its way to our Edinburgh depot
Your parcel is due for delivery Today.