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iPhone upgrade moving apps

Bbbooth
Explorer

‎20-03-2021 07:11 AM

Hi, I’ve upgraded from iPhone XR to iPhone 12 and since yesterday my apps all all still downloading. What am I doing wrong as now it’s nearly 12 hours and they still look in the same place as they did yesterday. 
thanks 

0 Helpful
3 REPLIES 3
Jon_K
Former EE Employee

‎20-03-2021 09:48 AM

Hi @Bbbooth.

 

Welcome to the community.

 

Is your phone connected to WiFi?

 

If you tap on one of the apps, what happens?

 

Jon

0 Helpful
Bbbooth
Explorer
In response to Jon_K

‎20-03-2021 09:55 AM

Thank you so much. It was connected to wi fi and I had to switch off and connect again. Ended up ringing apple. 
thanks so much 

Jon_K
Former EE Employee
In response to Bbbooth

‎20-03-2021 09:56 AM

Thanks for letting us know you got sorted, @Bbbooth 🙂

0 Helpful