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09-09-2020 12:51 PM
I cannot use my phone as the touchscreen does not appear to be working. I cannot even reboot which I thought might fix the issue but that’s not possible as I need to swipe the screen to close down! Can anyone advise please?
09-09-2020 01:21 PM
@Jill14 You don’t need to use the slider to switch of the device. Please try this
09-09-2020 02:24 PM
09-09-2020 03:48 PM
Hi @Jill14
Thanks for coming to the community.
Can you try the steps on the Apple support page here? if these do not work there is an option to contact Apple for further help.
Let me know how you get on 🙂
Leanne.
10-09-2020 07:23 PM