Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2649 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15519 Views
  • 51 replies
  • 65 Helpful

Data usage first day with EE

Just signed up today for 100GB sim only and enabled the new mini wifi on our laptop. Also, connected our mobile (which is not EE) to the wifi. On both devices we spent possibly a couple of hours looking at the weather, newspapers and sent a few messa...

PeJ by Visitor
  • 629 Views
  • 1 replies
  • 0 Helpful

insurance claim and upgrade

Hi I made an insurance claim on my current phone which I dropped but at the same time I am also due a new upgrade, will this affect my claim if i get the new upgrade and contract after I made the claim on my current contract?

When to request PAC?

My standard upgrade is due in March 2021, and my contract end date is in May 2021. If I want to switch to another network instead of upgrading with EE, I assume I should request my PAC code nearer May 2021, not March? Am I right?Thanks!

jappy by Contributor
  • 675 Views
  • 1 replies
  • 0 Helpful

iPhone 8s touchscreen not working

I cannot use my phone as the touchscreen does not appear to be working. I cannot even reboot which I thought might fix the issue but that’s not possible as I need to swipe the screen to close down! Can anyone advise please?

Jill14 by Investigator
  • 898 Views
  • 4 replies
  • 1 Helpful

access denied to sky.com

Why do I get access denied when trying to sign into my sky.com account via 4G ee wifi? 

geve by Investigator
  • 2288 Views
  • 4 replies
  • 0 Helpful

Resolved! Apple watch series 5 and sim query

i have just bought a apple watch series 5 cellular. Do i need to add anything to my current EE contract to make the 'cellular' part of the watch work?

mccusker by Visitor
  • 1562 Views
  • 1 replies
  • 0 Helpful

T-Mobile Nokia

My father has an old Nokia brick, which I am interested in as retro handsets are of interest to me. However, the battery lid says T Mobile which I assume means that it's locked to T Mobile. I know that T and EE merged, so I was wondering: will my 4g ...

--1 by Visitor
  • 565 Views
  • 1 replies
  • 0 Helpful

Free accessories

How do I claim my free One Minute Premium Accessories bundle worth £39.99 because I purchased the full insurance package on my Pre Order of Samsung Galaxy Note 20 Ultra. Does anyone know how I do this.