Ordered a 13 pro max in October in a local branch, as yet have had no communication whatsoever. I want to cancel the order and claim my deposit back as I’ve got 13 pro, is this possible?
If you want to cancel your order You can cancel and ask for your money back if you don’t get the item either:
within 30 days of buying it on the date you agreed with the seller - if it was essential to receive it by then (for example, for an event) on the date of the second chance delivery you agreed with the seller
Your delivery must be made without undue delay and within 30 days from the point of purchase unless you and the retailer agree otherwise, this is stipulated by the Consumer Rights Act 2015.
Can you advise if you have them in stock.. also could you advise as previously requested what does delivery on track mean... im assuming your chosen couriers don't work on bank holidays - right..
How often is the tracking updated..
please respond to each point for customer assurance
anyone received an update on the 128gb black model shipping out? I was told 10 days, then 7 days, now it’s 14 days and the website when I track says 7-14 days 🤷
The current estimated guidance for new orders of that model is to expect dispatch within 14 days. As we receive stock form the manufacturer, we'll send orders from oldest to newest.
DPD will be in touch when it's ready to deliver. Thanks for your patience so far.
