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06-12-2021 12:21 PM
Hello before 6 days I bought an iPhone 13 pro max 256 gb from here, the dispatch day it was 7 days but 6 days past also and I have only a email wich is says awaiting confirmation, also I have already paid upfront guys, can you help me please I want a clear answer for expecting day
thank you
06-12-2021 12:36 PM - edited 06-12-2021 12:36 PM
Hi @Profile closed
That message means you're in a queue and will receive the handset when EE has stock to send you one. You will receive a text from DPD when your delivery is.
Thanks
06-12-2021 05:35 PM - edited 06-12-2021 05:36 PM
If I cancel this now in how many days I will have back my upfront money ?
I don’t want to waiting
06-12-2021 05:47 PM - edited 06-12-2021 05:51 PM
Hi @Profile closed
The refund would take 7-10 working days.
Which colour iPhone did you order?
Thanks 🙂
Leanne.
06-12-2021 05:48 PM - edited 06-12-2021 05:49 PM
iPhone 13 pro max 256 gb graphite
and when I bought that it said 7 days and not a month
06-12-2021 05:51 PM - edited 06-12-2021 05:52 PM
Thanks @Profile closed
If you get in touch with our Mobile Care team they can help you with the order and look into any model that may have an immediate dispatch.
Leanne.
06-12-2021 05:53 PM
I need the same model same color same storage, I don’t know if something change, but this is unbelievable
thanks
06-12-2021 05:56 PM - edited 08-12-2021 08:16 AM
Hi @Profile closed
This device is currently showing 'Usually despatched within 28 days'
As soon as your order has been dispatched, you will get a message from DPD to let you know when this will be delivered.
Leanne.
06-12-2021 05:58 PM - edited 06-12-2021 06:06 PM
Yes but before 6 days it was said dispatch in 7 days not a month, and for that reason I bought that from here, I will speak right now with them they can’t fooling the others sorry for my language but I am very disappointed 🥺