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iPhone 13 pro max delivery

Michael534
Investigator
Investigator

So I orderd my pro max on 30th sept and then there was a problem so had to re order on the 5th of oct   and I’ve been tracking my iPhone delivery , and yesterday it said delivery between 22nd and 26th of this month so I’ve been on again today and it’s changed and gone back to awaiting confirmation , I contacted EE about this and they said they have none instock  and it’s something to do with the chip inside the phone  that’s why they are delayed and there looking at delivery end of November , I don’t know what’s right what’s wrong I feel like I’m in limbo and have no idea whats going on with my delivery  I’m reading stuff on the community forms and I’m getting different information  can anyone help or at least give me som up to date information that’s correct please ? 

5 REPLIES 5
Katie_B
EE Community Support Team

Hello @Michael534

 

Welcome to the EE Community.

 

Please could you confirm what colour and memory iPhone 13 Pro Max you went for?

 

I would love to see if I can check the current guidance. 

 

Katie 🙂

Northerner
EE Community Star
EE Community Star

Hi @Michael534 

 

On the Apple web site it says delivery for this device 23 Nov - 30 Nov. They will get stock first therefore this should give you an idea.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

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Hi @Katie_B 

 

@the colour is sierra blue and 128gb

thanks 😊 

CCEE31F4-0BA7-4F96-99AD-B23ADCDE645A.jpeg

Correct!!!! 👍🏼 so probably only end of November 

 

iPhone 13 Pro Max Gold 256GB

James_B
EE Community Manager
EE Community Manager

Hi @Michael534,

 

The current delivery guidance for that model is dispatch within 28 days.

 

Thanks

 

James