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15-12-2021 08:25 PM
Hi I have been getting no updates for my order. I ordered on the 23rd of November and have messages to say it’s coming soon but still not date of delivery. It has been over the 21 days just wondered when it’ll be delivered?
iPhone 13 Pro Max 5G 128GB Gold
15-12-2021 08:29 PM
@Jemimaxw It says usually dispatched within 21 days not that it will be dispatched in 21 days. EE can only send out what apple send EE to ship out. Give it a day or so longer then call customer services about it.
15-12-2021 08:31 PM
Okay, I just keep getting texts saying that it’s coming soon but no information on the link has changed as in no delivery date is confirmed or even a rough estimate of delivery
16-12-2021 08:02 AM
Hi @Jemimaxw.
Does our online order tracker give you any more information on your delivery?
You'll get a text from DPD when your order is ready to be delivered.
Jon