I ordered mine on the 26th. Even though it was labelled as “in stock” been patiently waiting checking the shipping status everyday. Today is their advised 14th day till shipped and still the order tracking hasn’t changed or heard anything. Poor poor customer service. Been with EE for 5 years.
I’ve just checked order status and now says expected delivery between 18-23rd. I ordered phone on 24th Oct so that’s nearly a month not the 14 days as advertised when ordering. Complete joke - and as I said earlier if I had known that when ordering I wouldn’t be so annoyed it’s the lack of information well in fact zero customer service from Ee. Been with them for 10 years seems they don’t care about there customers at all
@Claire1002x wow that’s shocking a month god I hope mine don’t take tht long 😫 mine 14 days tomorrow I will be calling EE tomorrow as the bloke I spoke to last week said can take up to 14 days if u haven’t received it by the 14th day to call them there customer care is abit rubbish seems they don’t really care I don’t think they should be false advertising tho not really fair x
