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29-10-2021 12:14 PM
I completed an order for a pay monthly iPhone 12 Pro yesterday, they took my £30 upfront payment, then had an email telling me I had to phone to complete my order why is this?
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29-10-2021 12:15 PM
@Jasmine259 Because they want to confirm this with you and until you call your order will not be processed.
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29-10-2021 12:16 PM
Does this mean my credit check has passed then? They just want to confirm it’s me placing the order?
29-10-2021 12:17 PM
Hi @Jasmine259
The @Chris_B ,is correct but to add EE are having issues with their CS phone lines so you might need to call later or tomorrow.
Thanks
