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iPhone 11 delivery (new)

Shauna8
Visitor

‎09-10-2021 07:16 AM

Hi, 

I ordered my upgrade a week ago. Just a new iPhone 11 NC 64GB Black. It has been on order confirmed since I ordered it, but hasn’t moved. No expected delivery date etc. Can I have a rough guide as to when the phone will be in stock and when I can expect to receive it please? 

Thanks 

0 Helpful
4 REPLIES 4
Chris_B
Grand Master
Grand Master

‎09-10-2021 07:23 AM

@Shauna8  You’ll have to call customer services for that, this public forum doesn’t have access to your account. 

0 Helpful
Leanne_T
EE Community Support Team

‎09-10-2021 09:02 AM

Hi there @Shauna8

 

Thanks for coming to the community. 

 

This model is showing, 'available to order, usually despatched within 21 days' 

 

You will receive a text from DPD, by 8pm the day before your delivery, to confirm that it's on its way. 

 

Thanks 🙂

 

Leanne.

 

 

ShellC
Visitor

‎14-11-2021 07:05 PM

Hi, how long did you have to wait? ive been waiting just over a week for mine

Thanks

0 Helpful
Jon_K
Former EE Employee
In response to ShellC

‎15-11-2021 08:01 AM

Hi @ShellC.

 

Welcome to the community.

 

What colour and memory size iPhone 11 did you order?

 

Have you checked our online order tracker for an update?

 

Jon

0 Helpful