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iPhone 11 can’t be unlocked even though it’s way over 6 Months old

Hamburgercheese
Visitor

‎25-10-2021 02:18 AM

Whenever I try to unlock it I get 

This device can't be unlocked.

You need to contact the registered owner of this device to unlock it. it’s very annoying, I’ve already Switched to iPhone 12 and to want to give my iPhone 11 to my son who using a different service provider.

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎25-10-2021 06:32 AM

Hi @Hamburgercheese 

 

Are you sure your device isn't already unlocked? 

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Chris_B
EE Community Star
EE Community Star

‎25-10-2021 07:14 AM

@Hamburgercheese  Where did you get the device from ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful