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iPad Air delivery

Alessio2
Investigator
Investigator

‎15-12-2020 09:48 AM

Hi everyone,

Yesterday I placed a order for the new iPad Air 2020 which is not in stock at the moment but the website shows that it’s in stock.. anyway I am wondering in how long you guys are going to receive the stock and also when you are going to deliver ? One - two weeks?

0 Helpful
5 REPLIES 5
Christopher_G
EE Community Support Team

‎15-12-2020 12:21 PM

Hi @Alessio2

 

Welcome to the community.

 

Did you get an email to say it was out of stock? If so, did the email not say what the next steps are with your order?


Chris

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Alessio2
Investigator
Investigator
In response to Christopher_G

‎15-12-2020 02:10 PM

It says awaiting for confirmation.
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Christopher_G
EE Community Support Team
In response to Alessio2

‎15-12-2020 02:21 PM

Which memory size and colour did you choose, @Alessio2?


Chris

0 Helpful
Alessio2
Investigator
Investigator
In response to Christopher_G

‎15-12-2020 06:25 PM

It’s 256gb and green iPad Air 

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Christopher_G
EE Community Support Team
In response to Alessio2

‎15-12-2020 06:31 PM

Thank you.

 

I've checked our stock tables and the current stock guidance is that 'we'll deliver to you as soon as we get stock from the manufacturer'.

 

Orders are processed on a first come, first served basis and DPD will be in touch when it's ready to deliver.

 

If you would like to discuss or change your order, I'd recommend speaking to our Mobile Care team.

 

Chris

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