how to access your phone if you forget your PIN

padi-mack
Explorer

‎19-02-2021 10:08 PM

can anyone tell me how to access a samsung galaxy when you've forgotten your PIN code?

thank you

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎19-02-2021 10:42 PM

@padi-mack   You you can’t otherwise the pin will be useless and wouldn’t keep your device secure.    Your only option is to factory reset this device and if you don’t have it backed up all the information on it will be wiped.  You’ll also need to know the Google account it’s registered too to set it up. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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padi-mack
Explorer

‎20-02-2021 09:13 PM

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Thank you

 

Sent from Mail for Windows 10

 

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