For up-to-date information and comments, search the EE Community or start a new topic. |
11-08-2020 01:38 PM
Received two payg sms in post today, smothered in ee branding!
I went for the 20gb pack for £15.
When i registered and set up the new payg sim with a recurring payment, there was no option to select this offer, instead it defaulted to £15 for 8GB.
How do i change this to the offer i responded to 20gb for £15
11-08-2020 02:40 PM
Hello @cq.
If the wrong pack has been activated please give us a call so our customer care team can look further into this for you.
Katie 🙂