Community Activity

Account closed but Netflix is still active

Hi,I'm wondering if anyone can help me here, my contract with EE came to an end on 10th August and I received my final bill with a refund of £1. One of my inclusive extra was Netflix. As per the screenshots attached my Netflix account is still active...

IMG_2757.jpeg IMG_2756.jpeg IMG_2758.jpeg
Crisfern by Investigator
  • 3651 Views
  • 42 replies
  • 4 Helpful

Resolved! Possible Scam? Cold callfrom 0204 number claiming to be EE

Called out of the blue just now from a chap possibly from an call centre based in the far east. He claimed to be from EE & offering me a discount on my EE account. He got quite tetchy when I wouldn't explain why I wasn't interested! I got bored and h...

MackD by Visitor
  • 36836 Views
  • 7 replies
  • 5 Helpful

SIM card

Can I please have a new SIM card please for *********** as I have accidentally change my sim to eSIM . [Mod edit: Removed mobile number]

19624 by Visitor
  • 3 Views
  • 0 replies
  • 0 Helpful

Charged for 01793 number when roaming

so Just back from Greece, have got roaming as an add on, and then i see that I have been charged for calls to a UK number in Swindon - Nationwide Bank - which I had to do as they had sent me a message regarding suspicious activity on my account EE sa...

Deansoer by Explorer
  • 13 Views
  • 2 replies
  • 0 Helpful

LCD replacement without screen damage

I accidentally dropped my Samsung S24 Ultra then the LCD damaged with black and white screen. There are times that my wallpaper appears but with lines then gradually turning into black screen. How much it cost for the LCD replacement without screen d...

Switch 2 - Order not found

I ordered a Switch 2 bundle from EE at 10:14 today and checked out as a guest, after an hour or so I still had not received an order confirmation email.I phoned in to the support line and after 40 minutes on the phone, the agent advised they could no...

Data in Japan

Hi everyone,currently on holiday in Japan, I want to double check here I’m not doing anything stupid;- on day 2 of the trip, using eSIM- bought e sim by mobal- eSIM setting is lte (I can select 5g) (connection bars top right look like exclamation mar...

T2048 by Visitor
  • 22 Views
  • 2 replies
  • 0 Helpful