email blocking

[stormdog]

Hi,

My outgoing emails are being returned. The reason given is as below -

"Messages from your IP have been determined to be suspicious as a device on your current network may have malware."

I'm using a 4GEE Mini Network device. I understand my IP belongs to Orange and is blacklisted.

What advice can anyone give to clear the blacklisting?

[XRaySpeX · Accepted solution]

Yes, the public IP you are currently using is on a blacklist cuz some previous user of that IP has been naughty. Try rebooting your router to try & obtain a clean IP.

[stormdog]

OK, I've rebooted the WiFi device but the new IP is still on the CBL blacklist. Do I keep rebooting until I get an IP which is not on an list or can I simply ask EE for a new phone number?

[XRaySpeX]

You can keep rebooting but not too often.

[stormdog]

I've rebooted twice. I'll see how things go.

[stormdog]

OK, I finally got a clean IP. It's a little slow but at least I can post again. Thanks.

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.