ee contract
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19-12-2020 02:03 PM
Hi there I've recently upgraded my phone to the iphone 12 pro max on the 15th december and i forgot to put a discount code in and was wondering if i could apply it now?
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19-12-2020 02:20 PM
Too late! Discount codes may only be applied at PoS at the time of buying a new contract or upgrading.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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19-12-2020 02:30 PM
I got told you have up to 5 days after you upgrade?
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19-12-2020 02:48 PM - edited 19-12-2020 02:50 PM
No, you don't! You could cancel within the cooling-off period & re-order with voucher.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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19-12-2020 03:28 PM
how do i go about cancelling my contract? do i have to ring up?
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19-12-2020 03:30 PM
How do I cancel a contract within 14 days online?
Fill in our cancellation form and email channel.returns@ee.co.uk
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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19-12-2020 03:35 PM
Thank you
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20-12-2020 08:26 AM
Hi @Benj_21_07
Welcome to the community.
What kind of discount was it? Was it a Perk discount?
Chris
