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changing to 4g home wi-fi router

wheelyuk
Contributor
Contributor

‎12-09-2021 03:33 PM

Hi I have recently changed to 4g EE in wi-fi router in the home as my normal broadband was rubbish with living out in the sticks, I went for the unlimited package, when went onto my account and clicked the number for my 4g router, it said great news you can gift upto 120g of data each month to other phones and tablets on your account, now when I go on it, it says its all been used, but I have not gifted any data to anyone, can someone explain why ??

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5 REPLIES 5
EssexBoyEE
Ace Contributor
Ace Contributor

‎12-09-2021 03:44 PM

The 120gb of gift is used up first by yourself, after that it's just UL Data for you only.

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wheelyuk
Contributor
Contributor
In response to EssexBoyEE

‎12-09-2021 03:51 PM

even though im on an unlimited package

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EssexBoyEE
Ace Contributor
Ace Contributor
In response to wheelyuk

‎12-09-2021 03:55 PM - edited ‎12-09-2021 03:59 PM

Yes, as said your gifting allowance gets used up first by yourself.

 

So if you want to gift do it at the beginning of each monthly refresh Date.

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wheelyuk
Contributor
Contributor
In response to EssexBoyEE

‎12-09-2021 04:00 PM

thanks was not told anything about that when I took out the package

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XRaySpeX
Grand Master
Grand Master

‎12-09-2021 04:40 PM - edited ‎12-09-2021 04:42 PM

It's only talking about data that you may potentially gift from the 1st 120GB (you must have a 5G Plan SIM in it) of all your data to other nos. on your a/c if you choose to. It's just a warning just in case you wanted to. You may safely ignore it & carry on using data for your own purposes including hotspotting.

As you use data for your own use you are eating into this gifting allowance even when you are not actually gifting it.

Notice that it didn't say "You've gifted data you can gift" just that "You've used data you can gift".

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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