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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2649 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15520 Views
  • 51 replies
  • 65 Helpful

I phone xr

How can I unlock an ee device I don’t have the phone number for it? 

Returning calls

I got hold of the helpdesk and they couldnt resolve my issue - promised to call me back that day, still waiting. How do I contact them? I understand there is a high volume of calls (is EE that bad a service?) - but I would appreciate a call back when...

goldvixis by Contributor
  • 675 Views
  • 2 replies
  • 2 Helpful

checkout

I am trying to add a watch to my account but is not working to check out, is loading but nothing happening. I tried different browsers and devices and is not working

Post Porting temporary number showing in About Phone

Hi all, I have just ported 180+ phones to EE today and am still seeing the temporary number that was attached to the SIM card showing in About Phone on our Android phones. Is this likely to change, it will probably cause some confusion amongst staff....

Resolved! how do I add data to mobile wifi

Hi I am new to mobile wifi. I used the card provided to top up but I have no data added. Confused and finding website hard to follow too

Resolved! 4gee waiting for sim

Hello. Last Thursday ordered 4gee home broadband, received device in Saturday but I still haven't simcard. How long I have waiting for this. Do you sended it at all? 

Tomi81 by Explorer
  • 1465 Views
  • 3 replies
  • 2 Helpful

Resolved! Apple Watch Contract

I have an existing customer running SIM only having completed my original contract and would like to retain this package as the costs and allowances suit me.   I would like to buy and Apple Watch through EE but I'm finding the information lacking.The...

Goldie4 by Explorer
  • 1609 Views
  • 2 replies
  • 3 Helpful

E SIM stopped working

Recently asked if I would need a new QR CODE as I need to reset my device. I was told yes by tech team.   Order new esim QR code. And was told my current one won’t be affected. As can take up to 5 days to arrive  I wake up today 5 am  and my esim not...