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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

Insert sim to samsung a21s

I can't seem to get my previous sim card into my new phone, got the sim tray out but not sure where to put old sim.

Minnie3 by Visitor
  • 491 Views
  • 1 replies
  • 1 Helpful

Resolved! iPhone visual voicemail setup issue

Whenever I text "iPhone Visual" to 150, I always get a response back  like this... does it mean that it works? or does it mean that is has failed? I really need to have a solution and explanation to this. Thank You.   

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Resolved! Change device type in my EE app

I’ve just upgraded my phone to a much newer iPhone and the app is still showing the original device. The upgrade took place a week ago and despite my even deleting and reinstalling the app when connected to a cellular network nothing happens.Clearly ...

Paddydent by Investigator
  • 9727 Views
  • 5 replies
  • 4 Helpful

Stuck on Android 9

Hi Can anyone advise on my issue .Ive had my S10+ for over a year and it wont find any updates Currently stuck on Android 9 and Security patch 1 from 2019 It simply says when you try " your software is up to date" Any help or advice much appreciated ...

Jaijai by Investigator
  • 1719 Views
  • 6 replies
  • 0 Helpful

Sim Card for 4gEE router

 Hi, I'm currently working in the Falklands, I have a 4gEE Router which I bought last year on a 1 month 500gb rolling plan, On leaving the UK I cancelled the contract and now want to purchase another sim card for the router for our return. As we will...

Lost phone ringtone volume

Hi cant get my Huawei P Smart 2019 phone to ring, it only vibrates no sound i have checked the volume settings and they are at full

Resolved! I phone we charger

Hi could anyone please tell me why I  didn’t get a  plug for my I phone se??just a wire with an end on that I don’t have a plug for! Always had a Samsung so am I missing something?

Jackie92 by Explorer
  • 1632 Views
  • 3 replies
  • 3 Helpful

Apple watch series 3

Hi, Are all functions of the Apple watch series 3 fully supported by EE?Thanks in advance for any help on this. 

heidi23 by Explorer
  • 533 Views
  • 2 replies
  • 0 Helpful